Reservation Policies and Information

Your cabin will be supplied with sheets, towels, linens, and a fully equipped kitchen. Satellite TV, DVD/VHS players, charcoal grills, wood and fireplace, telephones, central heat and air, washer and dryer are in all units. Your vacation home will be stocked with an initial supply of toilet paper, trash bags, and dishwasher powder. If you have any questions about your cabin, please give us a call.

For Reservations and Information: Please call 1-877-211-3898 between 9:00 am and 5:00 PM, EST., seven days a week.

Check-In Time: After 3:00 PM. If you are going to be later than 5:00 PM arriving to the office, please call for late check-in information.

Check-Out Time: Before 11:00 AM.

Payment Policy: A 2 night minimum stay is required. A 3 Night minimum is required during holidays and October. There is a $10.00 reservation fee on all reservations. Settlement of your account must be made upon your arrival or before 5:00 PM the following day. IF BALANCE IS NOT RECEIVED BY 5:00 PM THE FOLLOWING DAY A 10 PERCENT SURCHARGE WILL BE ADDED. No refunds for early departure. Rental charge plus state and local tax my be remitted in cash, traveler's checks, VISA, MasterCard or Discover. NO PERSONAL CHECKS. Rates are subject to change. A credit card must be on file for all reservations. THE SAME CREDIT CARD MUST BE USED FOR THE INITIAL DEPOSIT AND FINAL PAYMENT.

Deposit: a 50% deposit of your sty plus half of the state tax is charged to your credit card to confirm your reservation.

Cancellation Policy: A 2 week notice is required in order to receive the deposit less 10% booking fee. If less than full notice is given there is no refund.

Late Check-In: If you are planning to arrive after we close at 5:00 PM, please call our office on the day of your arrival to make arrangements for a late check in. You will be assigned a security lock box and combination number located on the front of the porch at the main office.. Your key and directions to your cabin will be inside a check-in bag with your name on it. If you are not going to arrive before 5:00 PM, please call our office at 1-877-211-3898 for lock box information.

Maid Service: Our rates include maid service only upon your departure. If more than basic cleaning service is needed, you will be charged accordingly. We are not responsible for any items left behind.

Age Requirement: We rent to responsible adults over the age of 21 only.

Number of persons unit is reserved for: Our cabins are for 2 persons only. Misrepresentation of the number of persons occupying the unit is cause for immediate eviction with no refund of monies paid. NO HOUSE PARTIES AND NO RECEPTIONS ALLOWED!

Pet Policies: We do not allow pets in our cabins. If a pet is found in a home that does not allow pets, it is cause for immediate eviction with no refund, and you will be charged a carpet cleaning fee.

Supplies: Toilet paper, trash bags and dishwasher powder is provided in each home. It is up to the guest to provide more if needed.

Winter Months: Chains or 4 wheel drive is recommended during the winter months. Money cannot be refunded due to weather conditions. Sorry, but we do not plow driveways.

Refund Policy: We cannot guarantee that all amenities, appliances and equipment will be in working order 100% of the time. No refunds or adjustments will be made for unforeseen mechanical difficulties, unreported problems or power failure. Guests will be charged for unwarranted service calls if a repairman is called and there is nothing wrong.

Telephones: All local calls are free. You must use a credit card for all long distance calls.

Fire Safety: Due to the danger of forest fires, there are no fireworks allowed. Please do not remove any coals from the fireplace or grill at any time. Do not add charcoal lighter to the fireplace and keep doors closed when fireplace is in use. Do not throw cigarette butts as they can start a forest fire!

Damages: We manage these privately owned second homes for our friends and we would appreciate you taking care of them as if they were your own. WE TAKE DAMAGE VERY SERIOUSLY! The individual who made the reservation will be held responsible for any damages or missing items during your stay. The total cost to repair damage, replace broken or missing items will be charged to the individual's credit card on file immediately. DO NOT MOVE CHARCOAL GRILLS, FURNITURE, POOL TABLES OR SATELLITE DISHES, YOU WILL BE CHARGED TO HAVE THEM MOVED BACK TO THE ORIGINAL LOCATION OR RECALIBRATED.

Hot Tub Lid: Do not use bath oil or bubble bath in the tub. Filter replacement cost is $35.00. Do not sit or stand on the hot tub lid. Replacement cost for the lid is $350.00. Repair charges will be billed to your credit card if changes are made to the mechanical operations of the tub.

Trash Removal: Please remove all trash from the home and put in our dumpsters located at our office when you depart. We know that this is an inconvenience. This is done for environmental reasons. If bears, raccoons or other animals get into the trash and scatter it everywhere, they will become dependent on human food and will starve during the winter or be destroyed. You will be charged $50.00 to your credit card for any trash left behind.

PLEASE RETURN ALL KEYS TO OUR OFFICE. IF THE OFFICE IS CLOSED, PLACE KEYS IN THE DROP BOX BY THE FRONT DOOR. YOU WILL BE BILLED A MINIMUM OF $25.00 TO HAVE THE HOME RE-KEYED FOR ANY KEY NOT DIRECTLY RETURNED TO OUR OFFICE UPON YOUR DEPARTURE. WE ARE NOT RESPONSIBLE FOR ANY ITEMS LEFT BEHIND.

Adjoining our office, for your convenience, is Cobbly Nob Market, Pizza, Deli and Video Rentals.

THINGS TO PACK: Trash bags, toilet paper, paper towels, bath soap, coffee and coffee filters, charcoal and charcoal lighter, kleenex, salt, pepper, condiments and spices (we furnish dishwasher powder for the dishwasher), and fabric softener, aluminum foil, blender, iron and ironing board, and kindling or newspaper to start the fire in season. You might want to bring paper plates, cups and other disposable items, if you do not want to wash dishes.


 
 

Please contact us at 1-877-211-3898 for more information or
visit us at www.galinburg1bedrooms.com
to reserve your cabin online today!